My Secret Garden
Effective Date: October 26, 2026
At My Secret Garden, we value your privacy and appreciate the trust you place in us. Whether you’re shopping for plants, browsing our website, registering for an event, or subscribing to our newsletters and text updates, we are committed to handling your personal information responsibly.
This Privacy Policy explains how My Secret Garden collects, uses, stores, and shares personal information through our website, www.mysecretgardenga.com, and our related business services.
1. Information We Collect
Depending on how you interact with My Secret Garden, we may collect the following information:
- Contact Information: Your name, email address, telephone number, and mailing address.
- Purchase Information: Information related to purchases, orders, transactions, and customer service inquiries.
- Event Registration Information: Contact details and registration information for workshops, classes, festivals, and other store events.
- Marketing Preferences: Your preferences and consent regarding email newsletters, promotional messages, and SMS notifications.
- Website Usage Information: Information such as your IP address, browser type, device information, pages visited, and website interactions, collected through cookies or analytics tools where used.
We collect information when you voluntarily provide it, interact with our website, make purchases, register for events, or subscribe to communications.
2. How We Use Your Information
We may use your information to:
- Process purchases, orders, and customer requests.
- Communicate about products, services, and events.
- Send newsletters, gardening tips, special offers, and store announcements when permitted.
- Send promotional SMS messages when you have provided the required consent.
- Manage event registrations and customer inquiries.
- Improve our website, marketing communications, and customer experience.
- Maintain business records and comply with applicable legal obligations.
3. Email Marketing and Newsletters
When you subscribe to our email newsletter, you may receive communications about:
- New plants, garden supplies, and seasonal merchandise.
- Gardening advice and plant care tips.
- Upcoming workshops, classes, and community events.
- Store announcements, sales, and special promotions.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in our marketing emails or contacting us directly.
Unsubscribing from promotional emails does not necessarily stop essential communications related to purchases or registrations.
4. SMS Text Messaging and Consent
My Secret Garden may offer an SMS messaging program for customers who choose to receive promotional updates, special offers, event announcements, and other store-related information.
SMS Consent Disclosure
By providing your mobile phone number and expressly opting in to receive SMS communications, you agree to receive text messages from My Secret Garden at the number provided, which may be sent using an automated system.
Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel or HELP for help.
For additional assistance, contact My Secret Garden at 770-972-2470 or sonya@mysecretgardenga.com.
Mobile carriers are not liable for delayed or undelivered messages.
Please refer to this Privacy Policy at www.mysecretgardenga.com/privacy-policy for information about how we handle your personal information.
SMS Messaging & Consent Disclosure
By providing your mobile phone number and expressly opting in, you agree to receive promotional text messages from My Secret Garden at the number provided. Messages may be sent using an automated messaging system.
Text messages may include store announcements, upcoming events, seasonal promotions, special offers, and gardening-related updates.
- Consent: Consent to receive SMS messages is not a condition of purchase.
- Message Frequency: Message frequency varies.
- Messaging Rates: Message and data rates may apply.
- Opt-Out: Reply STOP to any message to unsubscribe.
- Help: Reply HELP for assistance.
- Customer Support: Contact My Secret Garden at 770-972-2470 or sonya@mysecretgardenga.com.
- Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
Mobile Information Privacy
My Secret Garden does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing purposes.
Information may be shared with service providers only as necessary to operate our SMS messaging program, deliver messages, and manage customer preferences.
For additional information about how we collect, use, and protect personal information, please refer to the remainder of this Privacy Policy.
Mobile Information Privacy
My Secret Garden does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
We may share limited information with messaging service providers and telecommunications carriers as necessary to deliver text messages, maintain consent records, and process opt-out requests.
Opting Out of SMS Messages
You may withdraw your consent to receive promotional text messages at any time by replying STOP to a message or contacting us directly.
After opting out, you may receive a final confirmation message. You will not receive further promotional SMS messages from that program unless you opt in again.
5. How We Share Information
We may share personal information with trusted third-party service providers when necessary to operate our business, including providers assisting with:
- Website hosting and maintenance.
- Payment processing and order management.
- Email and SMS communications.
- Event registration and ticketing.
- Website analytics and advertising.
- Customer service and technical support.
These providers receive information as needed to perform their services and are subject to applicable contractual and legal requirements.
We may also disclose information when required by law, to protect our rights, or to prevent fraud or misuse.
We do not sell SMS opt-in information or consent records.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and evaluate marketing performance.
These technologies may collect information about your browser, device, and interactions with our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where applicable, we provide additional choices regarding analytics and advertising technologies as required by law.
7. Data Security
My Secret Garden takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, and meet applicable legal requirements.
We may retain limited records of SMS consent and opt-out requests to document customer preferences and prevent unwanted communications.
9. Your Privacy Choices
You may contact My Secret Garden to:
- Request information about personal data we maintain about you.
- Ask us to correct inaccurate contact information.
- Request deletion of eligible personal information.
- Unsubscribe from promotional emails.
- Withdraw consent for SMS marketing communications.
Requests will be reviewed and handled in accordance with applicable laws. Certain information may need to be retained for legitimate business or legal purposes.
10. Children’s Privacy
Our website and marketing communications are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.
If we become aware that such information has been collected improperly, we will take appropriate steps to delete it.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, including event registration platforms, social media services, and payment processors.
These third-party services may have their own privacy policies and information-handling practices.
We encourage visitors to review the privacy policies of any external websites they use.
12. Updates to This Privacy Policy
My Secret Garden may update this Privacy Policy periodically to reflect changes in business practices, website functionality, technology, or applicable laws.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or our email and SMS communications, please contact us:
My Secret Garden
1983 Main Street East
Snellville, GA 30078
Phone: 770-972-2470
Email: sonya@mysecretgardenga.com
Website: www.mysecretgardenga.com
Last Updated: October 26, 2026